Our Return Policy:
We do our very best to manufacture durable products that will serve you well. If you should need to exchange or return your item, we are here to accommodate you. We ask the product still be in "like new" condition in order for us to issue a full refund. email us to start your request. Please include order # if possible.
Please mail your folded and boxed bag to: eqpd 502 South Glover St. PO box 523, Twisp, WA 98856.
Our Useful Life Guarantee:
We design and build our products with longevity in mind. We also understand that accidents happen, materials get tired and components wear down. So use our goods freely and enjoy their durable nature and if they do not deliver you a "Useful Life" then contact us and we will do our best to make it right by repairing, modifying, exchanging or refunding your product.